Terms of sale

These terms of sale govern the services supplied by LINKAVISTA SAS under the GeoLinka brand at geolinka.com. Company and contact details are set out in the legal notice.

Services are reserved for professional customers acting for their business purposes.

They cover AI visibility analyses, subscriptions, actions consuming AI credits, content for your own website, publications on partner websites and link insertions into existing pages.

The offer description, the summary shown before payment and any specific terms supplement these terms. For a conflict concerning a particular order feature, expressly agreed specific terms prevail. Customers can read, print and save these terms before ordering.

Customers must have the legal capacity to enter into a contract and, when acting for an organisation, authority to represent it. They provide accurate information, including identification and billing information, and protect their account access.

Customers are responsible for the websites, brands, questions, URLs and instructions they submit. They must have the necessary rights and authorisations, including when acting for another client. They should not provide confidential or personal information unnecessarily.

Using the service to distribute unlawful content, impersonate others, infringe third-party rights, bypass quotas or disrupt systems is prohibited. Where a risk is established, GeoLinka may take proportionate measures, inform the customer and allow the situation to be remedied where appropriate.

A measurement is a dated observation based on the questions, engines, markets and settings indicated. An engine’s responses may change between runs. Sources, brand mentions, scores and recommendations are indicators, not promises of ranking, future citations, traffic or revenue.

The services rely partly on providers and public data. A source may change or become unavailable. GeoLinka may report an outage, display partial results or offer another attempt as appropriate. An empty result does not necessarily mean that an action was not performed.

Customers assess whether recommendations are appropriate for their activity. Generated content must be reviewed before publication, particularly factual statements, figures and rights relating to the materials used.

The Découverte, Suivi and Pilotage plans, prices, billing periods and limits are shown on the Plans page. Quotas may cover active websites, tracked questions, available engines and AI credits.

AI credits are usage units for analysis actions. They are separate from the euro balance, are not a payment instrument and cannot be exchanged for money. The credit cost of an action is shown before it is launched.

The allowance renews according to the period displayed in the account. Unused credits do not roll over. Promotional credits or adjustments are recorded in the account. Access to historical data does not imply unlimited new analyses.

Paid subscriptions use the selected monthly or annual billing period and renew until cancelled. Dates and amounts are shown in the summary and plan management area.

An upgrade may take effect following confirmation and payment of the adjustment shown. Any prorated amount is displayed before confirmation. An operation requiring an additional payment is not treated as fully paid until payment is confirmed.

A compatible downgrade takes effect at the next renewal date. The customer retains the paid plan until then. If active websites or other usage exceed the target plan’s limits, the interface blocks the change and explains the adjustments required, such as archiving websites. A scheduled change may be cancelled while the interface allows it.

Requests to stop renewal or move to the free plan are prepared from the Plans page. If a usage limit prevents this operation, the customer can request cancellation of renewal by email: requesting cancellation must not force another paid renewal. The consequences for services and tracked websites will then be explained to the customer.

Unless required by law or agreed commercially, changing one’s mind during a started billing period does not entitle the customer to a prorated refund. Future price increases are communicated before they apply, allowing customers to decline renewal.

Offer prices are displayed in euros excluding VAT. The payment summary shows VAT and the total including VAT before confirmation. The platform currently applies 20% VAT. Customers requiring a different tax treatment should contact GeoLinka before paying.

The article price includes the writing services described in the offer. Any available options are priced separately. No additional charge may be imposed after payment without agreement. If fulfilment at the agreed price is impossible, an alternative or cancellation of the relevant line is proposed.

Publication and content orders can be paid through Stripe or using the account balance, if sufficient. Subscriptions and balance top-ups use the methods offered through Stripe. Available payment methods depend on the country and device. Full payment is required before performance unless otherwise agreed.

Available receipts and billing documents can be accessed in the customer area or through the billing links associated with the payment. A failed or unconfirmed payment does not validate an order.

The balance is customer credit usable for eligible GeoLinka services. It is expressed in euros including VAT. It belongs to the account and is neither a bank account nor an interest-bearing investment. It is separate from AI credits and the Sandbox test balance.

Top-ups are paid through Stripe. The form displays the selected amount excluding VAT, the VAT and the total that will be added to the balance after payment confirmation. For example, a €100 top-up excluding VAT requires a €120 payment including VAT and adds €120 to the balance.

A €60 order including VAT uses €60 of balance: VAT is not added again to that total. Top-ups, purchases, refunds and bonuses appear in the transaction history.

The balance is usable on GeoLinka and is not automatically converted into a Linkavista balance. The interface does not offer withdrawals or transfers between users. No automatic balance expiry currently applies. Requests concerning a remaining balance when an account closes are reviewed by support, subject to applicable statutory rights and obligations already performed.

Customers select the publisher and an available format: a new article or a link insertion into an existing page. They check the price, selected page and basket information before paying.

After payment, customers complete and approve their brief in My orders: destination URL, link anchor, subject, instructions and, for an insertion, the requested page. The order may then be transmitted to Linkavista for fulfilment by the partner publisher. Production may remain on hold until the necessary information and approvals are provided.

A page shown as an AI source or linking to a competitor is not automatically available for purchase. Selection of a page remains subject to the publisher accepting the insertion. A material change of publisher, page or format requires the customer’s agreement.

Publishers retain editorial responsibility for their websites. The promised features are those in the offer and order summary. Express delivery and unpurchased options are not presumed included.

When a publication is reported as delivered, its status and URL become available in the customer area; a notification and email may inform the customer. Displayed delivery times take account of the offer and the information required in the brief.

If a publisher refuses or cancels an unpublished order line, the amount actually paid for that line, including VAT, is credited back to the balance after the status is confirmed. The customer can reuse it for another order. This is not an automatic Stripe refund.

This commercial arrangement does not remove a right to a monetary refund where mandatory law requires one. Statutory refunds follow the procedures required by the applicable law.

For non-conforming delivery, an inaccessible link or another issue, contact support with the order reference and relevant URL. GeoLinka examines the request and arranges a correction, replacement or refund as appropriate to the service commitments and applicable rights. No SEO performance or AI citation guarantee is included.

A selection reaching €1,000 excluding VAT in publication placements, excluding options and VAT, may qualify for the bonus shown in the basket: 5% of the eligible placements’ price excluding VAT, allocated across the ordered lines.

The bonus is added to the balance as publications are confirmed. It does not reduce the amount due and is not earned on refused, cancelled or unpaid lines. Content for the customer’s own website, subscriptions and top-ups do not trigger this bonus. The terms and amount are shown before payment.

Writing services for the customer’s website are separate from partner publication purchases. Customers receive the content in their account, check it and publish it on their own website unless a different service has expressly been agreed.

After payment, customers may use, edit and publish the delivered content for the agreed purposes. Third-party materials remain subject to their rights and licences. AI-assisted generation does not guarantee absolute exclusivity or copyright protection for every element.

Where post-publication monitoring is offered, customers provide the required URL and date. Measurements depend on the scope described and the accessibility of that URL.

Sandbox mode, enabled by a super-administrator for a specific account, allows orders and briefs to be tested using a fictitious balance. Orders are labelled Pending — Sandbox and are not sent to Linkavista for publication.

Test amounts have no monetary value and do not generate real purchase invoices, withdrawals or real bonuses. Disabling Sandbox mode does not turn existing test orders into real orders.

GeoLinka is exclusively intended for customers contracting for their professional activity: businesses, self-employed professionals, agencies and organisations. Customers confirm that they act in that capacity and have authority to bind the relevant organisation. The offers are not intended for consumer use.

Consumer withdrawal and consumer mediation rules do not, in principle, apply to distance contracts between professionals. Any mandatory rights that exceptionally apply to a particular contract remain protected. Nothing in these terms may override them.

GeoLinka undertakes to provide the agreed services with due care. Limitations relating to AI engines or partner publishers do not release it from its own contractual obligations. No term excludes liability that cannot lawfully be excluded.

Customers remain responsible for their decisions, instructions and content and keep copies of documents they wish to archive. Force majeure events are handled under French law; the parties seek a solution and inform each other of the consequences for the service.

For a material breach, the affected party may request a remedy within a reasonable period and terminate if the breach continues, without prejudice to urgent security measures. Closing an account does not erase pre-existing rights, sums due or complaints.

For professional customers, overdue invoices may incur penalties at the European Central Bank refinancing rate plus ten percentage points and the €40 statutory recovery charge under Article L.441-10 of the French Commercial Code. No early-payment discount applies unless otherwise agreed.

Data processing is described in the privacy policy. Information necessary for briefs and orders may be shared with the providers involved in fulfilment.

For complaints, first contact GeoLinka with the order reference, relevant facts and the solution sought. Seeking an amicable solution does not suspend statutory time limits or prevent legal remedies.

These terms are governed by French law, subject to mandatory rules protecting the customer. Jurisdiction follows applicable law. A new version does not retrospectively change existing orders. The French version is the reference version, without removing any mandatory protections available to the customer.